An MBBank representative stated that this solution is designed to simplify the payment experience and support effective personal financial management. To complete a transaction, customers simply tap their phone at apple pay or google pay acceptance points in Vietnam and various other countries. The amount is deducted directly from the MB account, making the payment process quick, streamlined, and secure. This allows users to actively control their spending with minimal steps.

Users tap to pay bills. *MBBank*

A key advantage of the touch account is that users do not need to open a banking app. With a single tap, the phone connects and processes transactions instantly, within seconds, with no payment limits. Complex steps previously involved in online payments are greatly simplified, and customers do not need to provide bank information, thereby eliminating the risk of account exposure. Utilizing this feature saves customers significant time and effort.

Many young users appreciate the convenience offered by the touch account. Quynh Nhu, 28, an office worker, stated that this method reduces steps and enhances safety, eliminating the need for multi-step processes like entering a pin or scanning QR codes as before. Similarly, Van Minh, 22, a student, shared that the feature makes spending while traveling faster and more streamlined, while maintaining a high level of security.

Customers tap their phone to pay while traveling. *MBBank*

According to an MBBank representative, amidst challenges many customers face with multi-step online payment verification processes, the touch account offers a simpler alternative. Some users, previously concerned about online payment security risks, also reported feeling more secure with this method as they do not have to share card information. Soon after its launch, the feature attracted over 500.000 young users and recorded approximately 10% growth within just a few months.

Beyond convenience, the touch account creates an additional layer of security as the physical card does not need to be present for transactions. All payments are initiated by the account holder, with the balance clearly displayed before each transaction, enabling users to control their spending.

In addition to the MB touch account, the bank regularly launches attractive promotional programs to provide maximum customer support. An example is the 50% cashback program for the first three transactions within the initial 10 days of using the touch account. This feature is positioned to become a convenient payment option, aligning with the fast, streamlined, and secure spending habits of mobile users.

(Source: MBBank)