Bernard Healthcare is among the few facilities in Vietnam collaborating with Japan on the "For Vietnamese Digestive Health" project, focusing on quality management, standardized procedures, expert consultations, and personnel training. Kyoto Min-iren Central Hospital will send specialists for regular quality monitoring.

During his July visit, Doctor Kinoshita Koshi, Head of the Department of Gastroenterology and Endoscopy at Kyoto Min-iren Central Hospital (Japan), stated that what makes this endoscopy unit special isn't just its modern equipment or facilities, but its "inner workings": an inquisitive mindset, a philosophy of care, and a commitment to continuous improvement.

Having worked with many hospitals in Vietnam for over a decade, Doctor Kinoshita acknowledges the eagerness of Vietnamese doctors to learn. However, he notes that applying advanced techniques and quality control procedures is not simple. He's made recommendations at numerous places, but the pace of change has been slow.

At Bernard, his experience was entirely different. "They don't just talk about 'Japanese standards' as a slogan; they genuinely pursue them and prioritize patient benefits," Doctor Kinoshita said. "The changes in patient care procedures, infection control, and endoscopy quality management have been rapid and noticeable."

Doctor Kinoshita Koshi regularly checks the quality of Japanese standard digestive endoscopy and exchanges expertise at Bernard on 22/7 and 23/7. Photo: *Bernard Healthcare*

Bernard's inquisitive nature and continuous improvement efforts have prompted the Japanese specialist to return multiple times. "Each visit reveals new progress. Bernard's young medical team learns quickly, from endoscopy techniques to case management."

Beyond professional assessments, Doctor Kinoshita emphasized his personal feelings: "I feel the value of my work is well-placed. I don't come to Bernard as a guest, but as a colleague, working together to build a better healthcare system for patients."

Doctor Kinoshita's most recent visit to Bernard was part of an in-depth collaboration between Bernard Healthcare and Kyoto Min-iren Central Hospital to enhance the quality of digestive healthcare in Vietnam.

Bernard Healthcare signed an in-depth cooperation agreement with Kyoto Min-iren Central Hospital to enhance the quality of digestive healthcare in Vietnam. Photo: *Bernard Healthcare*

Beyond periodic quality assessments, this is a bilateral relationship with a range of activities. For instance, experts from Kyoto Min-iren Central Hospital, from endoscopists and medical oncologists to nurses, have been sent to Bernard multiple times to directly supervise, train, and refine procedures.

Furthermore, Bernard's doctors are given opportunities to study in Japan, observing how the hospital operates its endoscopy system, infection control, and quality management.

These sessions facilitate technical exchanges and demonstrate the characteristic Japanese work ethic of meticulousness and continuous improvement.

Japanese standard endoscopy at Bernard is not just a diagnostic technique; it's tied to a proactive healthcare approach—focused on early detection and minimizing missed lesions. Timely detection of abnormalities can facilitate more effective treatment during the "golden period."

A Bernard doctor (first, left) trains at Kyoto Min-iren Central Hospital to observe and exchange in-depth knowledge about Medical Management and Endoscopy Quality Control according to Japanese standards. Photo: *Bernard Healthcare*

Reflecting on its journey over the years, Bernard Healthcare emphasizes its pursuit of elevating Japanese standard endoscopy quality, serving patients by continuously improving and making substantial internal changes, from professional thinking and operational procedures to the perception of responsibility towards each patient.

"This consistency has fostered a long-term partnership with Japanese experts—renowned for their rigor and belief in true value," a representative added.

The Dan