In today's supply chain, speed, safety, and comprehensive visibility are crucial. Logistics teams are often pressured to do more with less: move larger volumes of goods faster while keeping costs low to meet productivity targets. However, many facilities still rely on paperwork, spreadsheets, or manual communication, leading to delays, lack of transparency, and inefficiency. MyQ Enterprise was developed to address these challenges by connecting the entire trailer journey into a robust data ecosystem.

Developed by Chamberlain Group, an American technology company specializing in access control and automation solutions, MyQ Enterprise integrates artificial intelligence, the Internet of Things (IoT), and automated processes to manage all logistics operations from gate to yard and dock. With real-time monitoring capabilities, process optimization, and enhanced safety, MyQ Enterprise offers a smarter way of operating for businesses in the industry.

MyQ Enterprise helps optimize access control and improve operational efficiency. Photo: *Systems, LLC*

The platform allows managers to track the location and status of each trailer, as well as yard activity, on a centralized dashboard. Critical information such as dwell time, gate activity, and workflow is displayed instantly, eliminating the need for physical checks or waiting for staff updates. Integrated cameras and sensors add another layer of data on safety and performance, ensuring that all activities can be monitored, verified, and optimized.

By replacing manual processes, myQ Enterprise automates several key steps. Drivers can check in via SMS, mobile web, or video kiosks, reducing wait times, congestion, and improving security. Smart sensors control trailer check-in and check-out, allocate dock doors, and coordinate vehicles, while instant communication with drivers minimizes errors and speeds up processing. Along with direct monitoring of dock operations, every step becomes more transparent, secure, and efficient.

Beyond improving efficiency, the platform provides real-time analytics and historical reporting to optimize every operational step. Metrics like turn times, dwell times, and dock efficiency are recorded and analyzed, enabling managers to quickly identify weaknesses and make timely adjustments. This not only reduces detention fees and improves dock scheduling but also ensures data-driven decision-making.

Another advantage of myQ Enterprise is its flexibility to adapt to any operational scale. For smaller facilities, the platform eliminates the burden of manual processes. For large, multi-site systems, it provides control and accurate information, synchronizing operations across the entire network. Backed by Chamberlain Group's decades of technical experience, this solution not only meets current needs but is also ready to adapt to the ever-evolving logistics landscape.

From the moment a trailer enters the gate to when it leaves the yard, myQ Enterprise delivers the transparency, automation, and intelligence needed for logistics companies to operate faster, safer, and more efficiently. By connecting the gate, yard, and dock in a single intelligent system, the platform empowers teams to turn blind spots into opportunities for improvement, ushering in an era of smarter and more sustainable logistics.

Nhu Y (*Food Logistics*)