Small and medium-sized enterprises (SMEs) constitute the majority of businesses in Vietnam, according to the General Statistics Office. Amid rising operational costs, cash flow pressures, and increasing demands for financial transparency, digital transformation has become a key factor for SMEs to maintain their competitiveness.

However, many of these businesses still rely on manual processes, leading to uneven technology adoption in financial management. This hinders real-time cash flow tracking and slows down critical decision-making.

Addressing these challenges, An Binh Commercial Joint Stock Bank (ABBank) launched ABBank Business, a digital banking platform for corporate clients. This platform enables businesses to manage common financial operations, including account management, domestic and international payments, payroll, tax submissions, foreign currency transactions, and centralized cash flow monitoring, all from a single interface. Digitizing these processes significantly reduces processing time, minimizes errors, and enhances financial management transparency.

The ABBank Business digital banking application integrates various management support features. Photo: ABBank

The ABBank Business digital banking application integrates various management support features. Photo: ABBank

An ABBank representative stated that the platform was developed based on extensive research into the actual behaviors and needs of SMEs.

"ABBank Business aims not just to replace counter transactions, but to empower businesses with more proactive financial management, resource savings, and improved long-term operational efficiency," an ABBank representative shared.

ABBank Business undergoes continuous upgrades and feature additions. Recently, the dashboard system was enhanced to be more intuitive, enabling businesses to monitor income, expenses, and balances in real time. Online foreign currency transactions with continuously updated exchange rates, approval authorization, and online guarantee issuance are among the features designed to meet the diverse needs of businesses as their operations expand.

Staff members consult with customers about services. Photo: ABBank

Staff members consult with customers about services. Photo: ABBank

Currently, the platform handles 94% of all corporate customer transactions across the entire system. Notably, the end-to-end online international money transfer service has met approximately 75% of customer needs, demonstrating high business acceptance of digital transaction channels.

Nguyen Thien Luong, CEO of Que Lam Phuong Bac Co., Ltd., noted that previously, the accounting department managed numerous manual tasks related to payroll, payments, exchange rate monitoring, and cash flow control. Since adopting ABBank Business, these operations have been centralized and processed more quickly, enabling the company to manage operations and allocate resources more proactively.

Que Lam Phuong Bac Co., Ltd. was awarded a special prize (one OMODA C5 Turbo Premium car) from the "Choose ABBank Business - Choose Success" promotional program. Photo: ABBank

Que Lam Phuong Bac Co., Ltd. was awarded a special prize (one OMODA C5 Turbo Premium car) from the "Choose ABBank Business - Choose Success" promotional program. Photo: ABBank

Beyond web and mobile banking, ABBank is progressively implementing Open Banking and Embedded Finance models through partnerships within its ecosystem. This strategy aims to integrate financial services directly into business, accounting, and e-commerce platforms, allowing businesses to access banking services more seamlessly within their daily operations.

Looking ahead, the bank plans to continue investing in technology upgrades, expanding its service ecosystem, and personalizing the customer experience to help businesses better adapt to a volatile business environment.

Minh Ngoc