On 24/8, the Government Office conveyed the opinion of Standing Deputy Prime Minister Pham Gia Tuc, requesting an inspection into feedback regarding road electronic toll collection activities.

This follows reports of frustration from road users concerning the policy of collecting tolls via e-wallets linked to road electronic payment activities.

The Standing Deputy Prime Minister requested the Ministry of Construction to lead coordination with the Ministry of Finance, Ministry of Industry and Trade, Ministry of Science and Technology, and the State Bank of Vietnam. Their task is to inspect and rectify any violations by electronic toll collection service providers. The review scope includes electronic toll collection operations and their platform applications, ensuring compliance with legal regulations and protecting the legitimate rights and interests of road users.

Additionally, functional agencies must continue reviewing and improving legal regulations on road electronic payments. This is to ensure strictness, transparency, and a harmonious balance of interests among the state, citizens, and businesses.

Sticking VETC non-stop toll collection tag on the TP HCM - Long Thanh - Dau Giay expressway, 7/2022. Photo: Quynh Tran.

Last week, VETC and ePass began collecting additional account management fees to maintain their systems, connect banks, and facilitate 24/7 payments. Accordingly, citizens were charged 6,600 VND per wallet per month, while businesses were charged 66,000 VND, even if vehicles did not pass through toll booths. After noting mixed opinions from users, the hai units stopped collecting the fees hai days after the announcement.

By early 2026, approximately 6,3 million vehicles nationwide are expected to use non-stop electronic toll collection services, representing nearly 100% of all eligible vehicles.

Bao Bao