According to ISS, these two locations are crucial for bulk and tanker operations, serving the energy, industrial, and plantation sectors. They are expected to add approximately 150 vessel calls annually.

The Merak office, led by Haroen Al Rasyid, manages the ports of Cigading, Ciwandan, and Anyer, which handle diverse cargo and operations for heavy industry.

The Dumai port area, overseen by Ahmad Firdaus, is situated along the Malacca Strait and includes the ports of Lubuk Gaung and Pelintung. This cluster is vital for tanker and bulk cargo operations.

Both new offices will provide a full range of services, including: comprehensive ship agency, customs clearance, P&I insurance handling, crew logistics, vessel logistics, bunker supply, and protective agency.

"We aim to be close to our customers and have a presence where their operations take place," stated Galih Wicaksono, General Manager of ISS Indonesia. "Opening offices in Merak and Dumai enhances ISS's ability to deliver high-quality services and local expertise at two of Indonesia's most critical port clusters."

Inchcape Shipping Services (ISS) is one of the world's leading ship agencies, providing services to shipowners, shipping lines, and operators in over 60 countries. The company is part of the UK-based Inchcape group, with a history spanning more than two centuries in the maritime and logistics sector. ISS offers a comprehensive portfolio of services, from port agency, customs procedures, and P&I insurance, to crew logistics, bunker supply, and vessel support services, serving diverse segments from bulk carriers and tankers to container ships and passenger vessels.

The Dan (according to Seatrade Maritime News)