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Thursday, 4/9/2025 | 15:31 GMT+7

VIB digitizes foreign currency purchase service for customers

Vietnam International Bank (VIB) has digitized its cash foreign currency purchase service on the MyVIB app, allowing customers to complete procedures online, receive money at the transaction point, with transparent exchange rates.

VIB representatives stated that the online "Cash Foreign Currency Purchase" feature helps customers save time, enjoy many incentives, and receive information quickly. The increasing demand for legal and transparent foreign currency use is prompting banks to accelerate service digitization.

In this context, VIB offers a solution that allows customers to proactively purchase foreign currency with just a few taps on their phones. After registering, customers will receive a notification of the results within two business hours and can choose a convenient time and VIB transaction point to receive the money.

Users of the foreign currency purchase feature on MyVIB. Photo: VIB

Users of the foreign currency purchase feature on MyVIB. Photo: VIB

Users only need to prepare identification documents, a valid passport or visa, and flight tickets. Then, they access the MyVIB app, select the "Cash Foreign Currency Purchase" feature, and follow the instructions. After about two business hours, the system will notify them of the results. If the application is approved, customers simply go to the chosen transaction point to receive the money. If not, MyVIB will guide them on how to supplement their application.

Steps to purchase foreign currency on MyVIB. Photo: VIB

Steps to purchase foreign currency on MyVIB. Photo: VIB

Exchange rates are updated in real-time on MyVIB, helping customers easily calculate their trip budget without worrying about discrepancies between the quoted and actual rates. Notably, the app also allows one representative to purchase foreign currency for up to 5 relatives, friends, or clients in a single transaction, saving time and effort when preparing for families or large groups.

For example, if a family of 6 is preparing for a trip, they only need to gather identification documents, valid passports, visas, and flight tickets for all members, and then register on MyVIB. With just one account, customers can order foreign currency for the entire group.

The new feature is designed in compliance with the law, with the foreign currency purchase limit based on the GDP per capita of the destination country, in line with current regulations on foreign exchange management. This helps users feel secure in using the service for legitimate purposes, especially for long-term expenses like studying abroad, working, or medical treatment.

The transaction process also integrates electronic checks, document storage, and application status notifications, helping customers stay in control of the processing progress and easily contact support when needed.

Cash foreign currency purchase feature on MyVIB. Photo: VIB

Cash foreign currency purchase feature on MyVIB. Photo: VIB

According to VIB, this feature demonstrates their commitment to providing smart financial solutions, catering to modern user habits, and ensuring safety and legality. It's also a step forward in bringing a convenient experience to customers in the digital age. With this service, customers no longer have to take time off work, wait at the counter, or worry about finding a reputable foreign exchange location. They can start with just a few taps on MyVIB.

Thai Anh

By VnExpress: https://vnexpress.net/vib-so-hoa-dich-vu-mua-ngoai-te-cho-khach-hang-4935072.html
Tags: foreign currency innovative banking VIB

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