Lam Dong Provincial Police recently arrested Tuan, 27, and searched his residence as part of an investigation into fraud and embezzlement.

Tuan was a personal customer specialist at a bank in Lam Dong, responsible for advising clients and processing loan applications. According to the investigation, while working with a 68-year-old customer, Tuan claimed the "application was incomplete" and requested the customer's phone to "assist with the process".

Tuan then accessed the bank's application, secretly initiating online loan procedures for 1.7 billion VND. Once the funds were disbursed, he transferred the money directly to an intermediary account before moving it to his personal account for his own use.

The victim was completely unaware that a substantial loan had been taken out in his name until he discovered the incident and reported it to the police.

Tuan at the investigative agency. Photo: Lam Dong Police

The Investigation Police Agency Office of Lam Dong Provincial Police urges any victims or individuals with information related to Ngo Anh Tuan's actions to contact them for guidance and resolution.

Authorities also advise the public to exercise caution when taking out or refinancing loans. They recommend conducting transactions directly at the bank or through official applications, and strictly avoiding handing over phones or account details to others to operate financial applications.

Xuan Huong