American psychologists have identified common communication missteps that hinder Gen Z's career progress and integration into the workplace.
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Illustrative photo: Pexels |
"That's not my job"
Gen Z often views taking on extra tasks to please their boss as burdensome. Many bluntly refuse additional work, saying, "That's not my job," which can create a negative impression on colleagues and superiors.
Instead, a more helpful approach is to say, "This isn't my area of expertise, but I can connect you with someone who has more experience," demonstrating a willingness to learn and assist.
A study published in Frontiers in Public Health shows that a positive work environment improves productivity. Sometimes, "playing by the rules" benefits everyone, despite the potential for occasional fatigue.
"Can I work remotely?"
While many companies now embrace remote work, some senior managers, accustomed to traditional office settings, prefer in-person interaction. Repeatedly requesting to work remotely might be perceived as a lack of commitment.
A 2020 University of South Florida study in the Journal of Applied Psychology found that working from home improves work-life balance. However, remote work isn't always feasible for every company. Considering others' perspectives before making such requests is crucial.
"This could have been an email"
Lengthy meetings covering minor details can be tiring. Some Gen Z employees express frustration by telling their boss, "This could have been an email," because they struggle to retain all the information. This can be perceived as rude. A better approach is to actively listen and take notes.
"I'm only a few minutes late"
Punctuality is a key expectation Gen X managers have of Gen Z employees. While some young workers dismiss a few minutes' tardiness, being on time demonstrates professionalism and responsibility. Gen X managers, often busy, view lateness as disrespectful and a waste of their time, according to British psychiatrist Neel Burton.
Using Gen Z slang
Gen Z's distinctive communication style can be problematic in professional settings. While some use humor, memes, and trending slang to diffuse tension, even understanding managers expect professionalism in the workplace.
"I can't handle the pressure"
Many Gen Z individuals desire a stress-free work environment. When faced with challenging assignments or high expectations, some express an inability to cope with the pressure. While the US Occupational Safety and Health Administration acknowledges that stress impacts mental and overall health, learning to manage it is essential. Whether through short breaks or self-care at home, finding coping mechanisms is crucial for effective work.
Thanh Thanh (Yourtango)