Following government directives to resolve challenges in exporting durian, lychee, and other agricultural products, the Customs Department has instructed regional customs sub-departments to implement solutions to facilitate goods clearance.

Specifically, these units must prioritize processing and clearing exported agricultural, forestry, and aquatic products on the same day. Staff will be assigned to work beyond regular hours, including weekends and holidays. Any issues during procedures must be resolved promptly, with cases exceeding local authority reported to the Customs Department for guidance.

At border gates, customs also coordinates with warehouse businesses to arrange storage and sorting areas for goods awaiting export. This aims to minimize impacts on agricultural product quality.

Durian harvest in Cai Lay town, Tien Giang. Photo: Hoang Nam

Durian harvest in Cai Lay town, Tien Giang. Photo: Hoang Nam

These units are also required to regularly update export situations and promptly advise businesses on developments at border gates. Additionally, they must coordinate with functional forces to regulate traffic, preventing congestion and ensuring timely clearance.

For the Chinese market, the Customs Department mandates regular communication with Chinese customs authorities to resolve issues. Businesses must also be informed early about changes in goods management and inspection policies, enabling them to proactively meet requirements.

If businesses request, customs will prioritize quick re-import procedures for shipments exported from Vietnam but deemed ineligible for import into China.

The Customs Department has also instructed the entire sector to prevent any actions that create difficulties, harassment, or prolonged clearance times. This aims to avoid additional costs and damages for businesses.

Thi Ha