On 10/2, the company announced that the system, named Scoop, is specifically designed for the container unloading process. This process is often one of the most challenging and labor-intensive tasks at parcel processing centers. According to FedEx, Scoop can identify and process all package types, maintaining a consistent inbound flow by unloading from inside the container and then automatically moving out.

Berkshire Grey's automated robot unloading system, named Scoop. Photo: FedEx

"Applying smart technology to the unloading process provides employees with modern solutions, thereby enhancing safety and improving operational efficiency, while still ensuring the service standards customers expect", said Kawal Preet, Executive Vice President of Planning, Engineering, and Transformation at FedEx.

The company is in the final stage of the pilot program for this technology at one facility utilizing multiple unloading robots, according to O.P. Skaaksrud, Vice President of Advanced Technology and Innovation. While the test location remains undisclosed, the first Scoop units are expected to become commercially operational this year, with broader deployment planned for other facilities from 2026.

This project builds on the ongoing collaboration between FedEx and Berkshire Grey over recent years. In 2021, FedEx deployed Berkshire Grey's robotic parcel sorting and identification system to process small parcels. The following year, the two parties signed an agreement to develop artificial intelligence-powered robotic capabilities for package handling operations.

Previously, the company also tested other robotic solutions within containers, such as using AI-integrated robots from Dexterity AI for more efficient loading from 2023.

Automation is anticipated to help FedEx and large-scale logistics companies reduce freight handling costs. Companies like UPS, Amazon, and Walmart are also deploying robots and new technologies in their networks to alleviate strenuous tasks for employees and increase operational productivity.

The Dan (according to Supply Chain Dive)