FPT Shop is expanding its services for the enterprise and education sectors through its Business Customer Center. By officially becoming an Apple Business Partner, the company enhances its service standards and expands its capacity to deliver technology solutions to organizations.
FPT Shop established its Business Customer Center in 2019 to consult, provide, and deploy device solutions for businesses. The center has collaborated with numerous organizations across finance, education, manufacturing, trade, and retail sectors, helping them build equipment systems tailored to their operational models.
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Staff of FPT's Business Customer Center. *Photo: FPT*
In addition to hardware, FPT Shop offers value-added services like centralized device management through mobile device management. It supports both single-platform and multi-platform environments with solutions such as Jamf and SOTI, while also consulting on and deploying apple business management for enterprises.
Technical teams and solution experts are involved throughout the system's installation, handover, and operation. According to FPT Shop, the Business Customer Center has supported over 2,000 businesses nationwide, ensuring consistent service quality throughout the device lifecycle.
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FPT staff advise customers on solutions. *Photo: FPT*
Joining the Apple Partner Network marks a significant milestone, acknowledging FPT Shop's professional competence, processes, and service standards within the institutional client segment. This partnership provides FPT Shop with enhanced access to Apple's extensive resources, training programs, and specialized support tools.
For many years, FPT Shop has cultivated a parallel service ecosystem for both individual and institutional customers. As a senior authorized Apple partner in Vietnam, the company offers a complete range of genuine products, including iPhone, iPad, MacBook, Apple Watch, AirPods, and accessories, laying the groundwork for deploying large-scale technology solutions.
Looking ahead, FPT Shop plans to further invest in Apple solutions for enterprise and education sectors. This strategic investment aims to help organizations more effectively adopt technology, thereby accelerating digital transformation and fostering the growth of Vietnam's digital ecosystem.
Hoai Phuong
