Running an online business presents numerous challenges for small business owners, from advertising and securing orders to managing post-sales services. These include processing orders quickly, managing inventory efficiently, ensuring accurate packaging, and guaranteeing timely deliveries. Issues in any of these areas can negatively impact the customer experience, leading to returns or lost business.
Partnering with a capable delivery service can help optimize these management processes and ensure efficient shipping. J&T Express has become a strategic partner for many online shops, thanks to its nationwide network, advanced technology, and comprehensive support services, including the evoshop sales management software.
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Shop owners praise J&T Express for its extensive network and efficient, modern operations. Photo: J&T Express |
Shop owners praise J&T Express for its extensive network and efficient, modern operations. Photo: J&T Express
Designed specifically for e-commerce businesses, evoshop manages the entire business process on a single platform: from order entry and tracking to inventory management, customer relationship management (CRM), and cash flow monitoring. According to a J&T Express representative, all evoshop features are free for contracted customers, helping shops optimize costs, save time, and conserve resources.
Lam Anh, owner of the plant gift brand Non Gadern, shared his experience as a new shop owner, stating that J&T Express offers more than just delivery services. "I'm impressed that J&T Express provides free access to evoshop," he said. "It's a useful tool with features like inventory management, order processing, revenue tracking, automated reporting, and, most importantly, direct integration with the J&T Express delivery system."
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Reliable delivery services with flexible support policies are a top priority for many shop owners. Photo: Non Gadern |
Reliable delivery services with flexible support policies are a top priority for many shop owners. Photo: Non Gadern
Evoshop not only simplifies operational processes but also integrates directly with social media platforms like Facebook, enabling shop owners to process orders from various sales channels more efficiently. Bulk order creation and printing customized invoices and shipping labels can be done with just a few clicks.
"The sales performance analysis feature is the most impressive," Lam Anh added. "It saves me significant time and operational costs. Similar software on the market can cost up to 2 million VND per year."
Beyond its technology platform, J&T Express offers support policies designed to benefit its contracted shops. Volume-based discounts on shipping rates allow shops to save considerably compared to sending individual orders. J&T Express also runs regular customer loyalty programs with reward points, shipping discounts, and support for handling returned orders.
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Online shops receive free access to sales management software when partnering with J&T Express. Photo: J&T Express |
Online shops receive free access to sales management software when partnering with J&T Express. Photo: J&T Express
Minh Thu, owner of a ceramics shop in Ho Chi Minh City, explained her choice of delivery service. "Because my products are fragile, I'm very particular about who handles my shipping," she said. "J&T Express not only delivers quickly but also provides excellent support for returns and flexible handling of redeliveries, something many previous partners couldn't do."
J&T Express goes beyond logistics by offering free online training sessions for the online shop community. These include the "Red Guide" discussion forum, which shares knowledge and experiences from sellers and experts; the "Learn Fast, Sell Quick" webinar series; and practical workshops like "Building Success on a Digital Business Platform."
"J&T Express is investing not only in people and technology but also in a comprehensive support mindset for the small business community," emphasized a company representative.
(Source: J&T Express)
