MISA currently uses several AI tools, including Microsoft's GitHub Copilot, for its 650 programmers. This has led to improvements in productivity and quality. Building on this success, the group plans to expand the solution's implementation to its entire product development team, which consists of over 1,200 personnel. The goal is to synchronize AI-driven autonomous programming throughout the software production process.

MISA promotes the implementation of an AI-First strategy, aiming for AI-driven autonomous programming. Photo: MISA

A Microsoft representative praised MISA's approach, considering it a pioneering model for leveraging AI's power comprehensively across software development.

According to a MISA representative, AI Agent has fundamentally transformed software development. Previously, AI primarily supported specific stages, such as suggesting code or debugging, with humans remaining central to product completion. However, by implementing AI programming tools, MISA has elevated AI to a new role: automating the entire programming process.

Specifically, AI can participate throughout the entire software development lifecycle, from outlining business requirements and automatically building detailed specification documents to writing code and testing for errors.

The key highlight is that programmers no longer need to write every line of code directly. Instead, they only need to describe the problem, business function, or desired feature, and AI handles the rest to create a complete product.

This shift marks a significant advancement: AI is no longer just a programming assistant but has become an "Agent" — a digital entity capable of autonomous programming operations.

By fully adopting Agentic Coding, MISA aims to increase product productivity and quality by 10 times. Time-consuming stages such as business analysis, solution design, programming, automated testing, and system integration and deployment are now handled by AI agents, which helps minimize errors and enhance consistency.

Simultaneously, the role of software engineers is elevated, shifting from "code writers" to "solution designers and AI coordinators," focusing on system thinking and value creation.

In parallel with technology implementation, MISA has updated its entire software development process to align with an AI-First and Agentic Coding approach. AI is integrated into every stage of the product lifecycle. As a result, the time-to-market for products has been shortened from an average of 6 months to one or two months.

This change is expected to help the company accelerate innovation, meet customer demands, and address emerging needs. According to the company, this direction aligns with a customer-centric approach in its research and development activities.

The expanded collaboration with Microsoft and the widespread deployment of GitHub Copilot are considered a step in MISA's AI application roadmap.

Bui Thanh Minh believes that partnering with Microsoft will help the company's product development team effectively apply advanced AI technologies. Photo: MISA

Sharing insights on this direction, Bui Thanh Minh, Executive Vice General Director of MISA, stated, "We believe that Microsoft's partnership will empower our product development team to leverage advanced AI technologies, thereby enhancing productivity, quality, and creating increasingly superior products for customers."

Linda Dwiyanti believes MISA is a model for businesses in the region in harnessing AI's potential. Photo: MISA

Microsoft representative Linda Dwiyanti, Director of Cloud and AI for Small and Medium Businesses in the ASEAN region, noted that Microsoft highly values MISA's large-scale AI implementation approach.

According to Dwiyanti, pursuing an AI-First strategy and the Agentic Coding model demonstrates the ability to transition from experimentation to practical application in software development. The Microsoft representative believes this collaboration can support MISA's innovation process and serve as a reference case for other businesses in the region when implementing AI.

MISA is an information technology company that provides digital platforms, AI solutions in the form of agents and robots, and digital financial services, serving administrative and public sector clients, businesses, business households, and individuals.

In the context of AI's growing application in the digital economy, the Agentic Coding model implemented by the company is considered an approach in software development that focuses on harnessing and applying AI within the product production process.

(Source: MISA)