The ministry of education and training responded to VnExpress on 26/8 regarding complaints about errors in this year's university admissions process. Several students were initially accepted but later rejected, or failed to gain admission to any of their chosen programs despite meeting the required scores. These incidents have occurred at various universities in recent days.
This year, approximately 852,000 students applied for admission, submitting 7.6 million applications to over 4,000 programs offered by more than 400 universities and colleges.
The ministry explained that admission regulations allow students to apply to multiple programs without specifying admission methods or subject combinations. The system automatically selects the most advantageous option for each student. As a result, the total number of actual applications reached over 50 million (each program application considered under each method and subject combination counts as one application in the system), double the amount from last year.
"With such a massive volume of data, combined with the diverse admission methods and requirements of universities, errors, though a small percentage, are unavoidable," the ministry stated.
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High school graduation exam candidates in 2025 in TP HCM. Photo: Thanh Tung |
High school graduation exam candidates in 2025 in TP HCM. Photo: Thanh Tung
Over the past two days, VnExpress has received numerous complaints from applicants to universities such as Ho Chi Minh City university of transport, Ho Chi Minh City university of banking, Ho Chi Minh City university of education, and foreign trade university.
Some students who met the admission requirements for their higher-ranked choices and were initially informed of their acceptance later found that the ministry's system showed them admitted to a lower-ranked choice.
Others, despite not meeting the requirements for their top choice, were notified of acceptance, preventing them from being considered for their lower preferences.
The ministry reported that since the evening of 23/8, its admissions department has received and forwarded approximately 20-30 student complaints to universities daily for resolution.
According to the ministry, these errors primarily stem from input data issues (admission methods, conditions, selection criteria, priority evidence, and language certificates). Some errors are due to manual processing by some universities during the admission process.
The ministry affirms that the number of errors has significantly decreased compared to last year due to careful preparation. Both the ministry and universities have staff operating hotlines to address student and parent inquiries, collaborating to promptly resolve issues and ensure students' rights.
Per admission regulations, resolving errors is the responsibility of the universities. The ministry provides support, guidance, and coordination with other universities if necessary.
"After addressing feedback regarding significant errors from several universities, the ministry provided timely guidance. To date, most errors have been resolved according to regulations," the ministry reported. "All eligible students will be notified of their acceptance promptly to enroll on time."
From 8 a.m. on 25/8 to noon on 26/8, over 560,000 students nationwide successfully confirmed their enrollment. Cases where students couldn't access enrollment information are due to universities not yet completing data review and finalization.
Despite these issues, the ministry maintains that university and college admissions are progressing on schedule, meeting requirements and protecting student rights. The general admissions system remains stable.
Duong Tam