Starting in August, users can purchase genuine 3P continuous glucose monitoring devices directly within the FPT MediCare app and provide feedback through regular surveys.
With the 3P meter product line and the FPT MediCare app, managing blood sugar levels for people with diabetes has become significantly more convenient. Instead of using manual blood glucose test strips, they can use the FPT-developed 3P continuous glucose monitor (CGM 3P) to track their blood sugar levels 24/7, painlessly and without interrupting their daily routines. The two new features further enhance the experience for diabetes patients and those concerned about their blood sugar health.
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A user monitors their blood glucose with the 3P meter. Photo: FPT |
A user monitors their blood glucose with the 3P meter. Photo: FPT
According to an FPT representative, one of the biggest concerns for users is where to buy genuine devices with proper consultation, warranty, and timely support.
Take, for example, the case of 48-year-old Minh from Ho Chi Minh City. He received a 3P blood glucose meter as a gift. After using it for 14 days, he found it helpful in closely monitoring his blood sugar levels and adjusting his diet accordingly, resulting in noticeable improvements. Wanting to continue using the device, he was unsure where to purchase another one. He felt reassured upon discovering the purchasing feature within the MediCare app. "It's a genuine product with a clear warranty, and I also received clear and understandable advice from FPT staff. I no longer worry about buying the wrong product or lacking information when purchasing a new device," he shared.
Purchasing directly through the FPT MediCare app is simple. Users can access the "Products" section, select their desired items, and place an order. Products are delivered directly to their homes with a fast and efficient shipping process, ensuring continuous and timely blood glucose monitoring.
"We want to provide peace of mind to our customers," an FPT MediCare representative explained. Purchasing within the app eliminates concerns about counterfeit or low-quality products. The system also provides updated pricing and promotions, ensuring customers receive timely information, full benefits, and satisfaction throughout their experience.
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FPT launches in-app purchasing feature on the FPT MediCare app. Photo: FPT |
FPT launches in-app purchasing feature on the FPT MediCare app. Photo: FPT
The in-app user survey feature allows the company to connect with and support customers more effectively. FPT can gather feedback to improve services, provide quick support when needed, and update users on new information, promotions, and practical features for an enhanced experience. The system will send surveys to customers to collect real-time feedback.
This mechanism allows users to provide feedback on relevant topics at the right time. FPT expects that actively gathering feedback will further improve the FPT MediCare app. The company encourages the diabetes community to participate in the service improvement process to enhance product quality, receive timely updates, and access benefits tailored to their needs.
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Users can provide feedback directly through regular surveys. Photo: FPT |
Users can provide feedback directly through regular surveys. Photo: FPT
With these improvements, FPT continues to demonstrate its pioneering role in applying technology to healthcare, aiming to support diabetes patients in managing their blood sugar levels effectively, safely, and conveniently.
Kim Anh
Users can find more information about the 3P continuous glucose monitor on the FPT MediCare fan page, the fptmedicare.vn website, or by calling the hotline 1900 6600.
