Independent travel to Singapore is increasingly popular among Vietnamese tourists due to its flexible itineraries and cost-effectiveness, according to a representative of Cat Tuong Tourism Services Company Limited (KetnoiSingapore). With a modern transportation system, unique culture, and numerous architectural icons, tourists can freely explore in their own way. However, language barriers, lack of information, complicated booking processes, and currency exchange can be obstacles for many Vietnamese tourists, especially first-time visitors.
To help tourists have a complete and easy experience when traveling to Singapore, KetnoiSingapore was established in 2012, specializing in providing independent travel services for Vietnamese tourists to the lion city.
 |
The family of Nguyen Huynh Khoa, living in Ho Chi Minh City, during their independent trip to Singapore in May. Photo: KetnoiSingapore |
The family of Nguyen Huynh Khoa, living in Ho Chi Minh City, during their independent trip to Singapore in May. Photo: KetnoiSingapore
Ha Thanh Hai, founder and CEO, said that during her first business trip to Singapore in 2008, she was impressed by the modernity, orderliness, and unique cultural appeal of the island nation. Each time she returned, the city offered something new.
"With a passion for independent travel and a desire to share that inspiration with many Vietnamese people, KetnoiSingapore was born to help tourists explore the lion city fully, economically, and conveniently, while receiving dedicated support throughout their journey," she said.
From personal experience, Hai understands the apprehension of Vietnamese tourists when traveling abroad independently, especially to Singapore, from planning itineraries, transportation, and calculating costs, to concerns about the constraints of unsuitable tour packages.
"The tourist experience won't be complete if they miss the opportunity to explore the many attractions of this island nation," she said.
Therefore, KetnoiSingapore applies the "Singapore All-in-One" model, providing tickets for attractions, hotel reservations, 4G SIM cards, MRT cards, airport transfers, and more. Cost savings can reach up to 30%, along with many exclusive deals and promotions for Vietnamese customers.
 |
Le Tran Thuy Duong (far left), from Ho Chi Minh City, with her family on a trip to Singapore last June. Photo: KetnoiSingapore |
Le Tran Thuy Duong (far left), from Ho Chi Minh City, with her family on a trip to Singapore last June. Photo: KetnoiSingapore
In addition, KetnoiSingapore actively connects people on its "Singapore Travel Experiences" Facebook page with over 130,000 members. They share itineraries, tips for finding cheap tickets, saving combos, transportation methods, and more, turning trips to Singapore, often considered expensive, into easier, simpler, and more fulfilling journeys.
Le Tran Thuy Duong from Ho Chi Minh City shared on the group about her family's trip of 9 people last June. She said this was her second time returning to the lion city, and she had many new experiences. This time, her family traveled with a larger group and wanted to visit many places. Thanks to KetnoiSingapore's itinerary planning and booking of all attractions and services with a reasonable combo, sent via email, she found the prices better than booking independently, and they received a free SIM card and borrowed a travel card. Her family also received an additional free airport transfer.
Besides providing products and services, KetnoiSingapore is also a strategic partner in Vietnam of the Singapore Tourism Board and collaborates with many major brands such as Sentosa, Mandai Wildlife Reserve, Singtel, and Worldwide Hotels. As a result, the services offered are carefully selected, constantly updated, and quality-assured.
 |
Ha Thanh Hai, founder and CEO of KetnoiSingapore (right) and Serene Ng - Chief Representative of the Singapore Tourism Board in Vietnam at the "50th Anniversary of Diplomatic Relations, 10 Years of Strategic Partnership between Vietnam and Singapore" ceremony held in 8/2023. Photo: KetnoiSingapore |
Ha Thanh Hai, founder and CEO of KetnoiSingapore (right) and Serene Ng - Chief Representative of the Singapore Tourism Board in Vietnam at the "50th Anniversary of Diplomatic Relations, 10 Years of Strategic Partnership between Vietnam and Singapore" ceremony held in 8/2023. Photo: KetnoiSingapore
The company's team of experienced specialists, knowledgeable about the culture and every corner of the lion city, is ready to assist tourists before, during, and after their trip: from itinerary consulting, culinary experiences, tips for economical travel, updates on new attractions and activities, to assisting tourists with directions, information retrieval, and ticket usage, all free of charge.
KetnoiSingapore's flexible refund and cancellation policy is also a significant advantage, giving tourists peace of mind when booking services, especially for first-time visitors to Singapore.
"We always adhere to the motto of putting customer benefits first. This is also what helps us maintain our prestige and position in the field of independent travel to Singapore. We are proud to be trusted by our customers and recognized by our Singaporean partners, enabling us to bring unique experiences and offers to Vietnamese people," Hai emphasized.
In conjunction with the Peranakan Reimagined cultural event at SensoryScape - Sentosa, taking place from May to August (free admission until 8/31), KetnoiSingapore is launching a "Buy One Get More" program with a series of exclusive offers such as: buy one get one free, buy two get one free for many types of tickets to experience Universal Studios Singapore, Wings of Time, Harry Potter, iFly, Sentosa Cable Car, and many attractive gifts when checking in at SensoryScape.
In addition, the brand's "Happy Kid Deals" summer promotion offers free admission to Bird Paradise, a two-hour FunVee City tour for children, and waives hotel room surcharges for children under 11 years old, along with many other offers.
Nhu Y
