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Saturday, 7/2/2026 | 18:15 GMT+7

Du Lich Viet partners with MobiFone to enhance customer service

Du Lich Viet and MobiFone signed a cooperation agreement on 6/2 to enhance customer service through quality tourism products.

The event was attended by Dang Van Dung, Deputy Director in charge of MobiFone TP HCM (representing MobiFone), Nguyen Thi Ngoc Anh, General Director of Du Lich Viet, Nguyen Thi Khanh, Chairwoman of the Tourism Association of TP HCM, and senior management teams from both sides.

Representatives of MobiFone TP HCM and Du Lich Viet signed the cooperation agreement. Photo: Du Lich Viet

Under the agreement, themed "Connecting every journey", MobiFone acts as a technology bridge, while Du Lich Viet provides a comprehensive travel service ecosystem. A MobiFone TP HCM representative stated that this partnership aims to deliver the most practical added value to customers.

Guests and senior management from both sides at the signing ceremony. Photo: Du Lich Viet

As part of this cooperation, a series of "Green Travel Vouchers" will be distributed to MobiFone users via SMS messages. MobiFone has authorized Du Lich Viet to implement this program. "The Green Travel Voucher is positioned as a special currency unit for circulation within our ecosystem, ensuring three criteria: service quality, transparent benefits, and practical usability for customers," stated Nguyen Thi Ngoc Anh.

The distinctive feature of these vouchers lies in their extensive list of offers, covering all travel and accommodation needs. According to a Du Lich Viet representative, each voucher guarantees service quality and direct economic value.

Nguyen Thi Ngoc Anh, General Director of Du Lich Viet Media Joint Stock Company. Photo: Du Lich Viet

The "Green Travel Voucher" denomination system applied in the program includes: corporate and MICE vouchers valued from one to 10 million VND, designed to elevate corporate connection culture; international tour vouchers valued at 2 million VND for Europe - Australia - America routes, one million VND for Northeast Asia routes, and 500,000 VND for China routes; flight ticket vouchers offering 50,000 VND (domestic) and from 200,000 VND to one million VND (international); resort combo vouchers valued at 200,000 - 300,000 VND for Hanoi, TP HCM - Phu Quoc routes; and Utility vouchers with 50% off visa processing fees (up to 500,000 VND), 8% off hotel room rates (up to 1.5 million VND), and 15% off MIA luggage purchases.

Privilege activation guide

MobiFone users can redeem their appreciation gifts in three steps:

Step one: receive gift code. Check SMS messages from MobiFone for the exclusive code: MBFDLV, and click the attached link to access the Du Lich Viet website.

Step two: select services and apply code. For flights, hotels, and luggage, customers enter the code during online payment. For tours and combos, customers provide their information for experts to call back, consult, and apply the discount directly to their order.

Step three: flexible multi-channel support. Customers can provide the code via hotline 1900 1177 or directly at the Du Lich Viet headquarters (217 Bis Nguyen Thi Minh Khai, TP HCM) for assistance.

Thanh Thu

By VnExpress: https://vnexpress.net/du-lich-viet-hop-tac-voi-mobifone-nang-cao-dich-vu-khach-hang-5014571.html
Tags: MobiFone Green Travel Voucher Du Lich Viet

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