At the opening ceremony on 29/5 in TP HCM, Marco Gouveia, managing director of the Cummins DKSH Southeast Asia joint venture, highlighted the showroom's significance for Cummins in Vietnam. He noted it strengthens customer connections and underscores the company's long-term commitment to delivering genuine products, professional services, and international standards to the Vietnamese market.

Marco Gouveia, managing director of Cummins DKSH Southeast Asia joint venture. Photo: Cummins DKSH (Vietnam)

For businesses relying on engines, generators, and industrial equipment, timely access to genuine parts and after-sales service is crucial for sustained operation. The new showroom directly connects with customers, offering comprehensive Cummins solutions: genuine parts and after-sales support. Customers can explore products, discover suitable solutions, and make purchases via an authorized distributor.

The authorized showroom's opening event took place on 29/5 in TP HCM. Photo: Cummins DKSH (Vietnam)

The actual cost of equipment failure for businesses often includes not only the replacement part value but also operational downtime, project delays, and productivity losses. Cummins parts, backed by over a century of history, are designed, tested, and validated specifically for Cummins engines, ensuring compatibility, stable performance, and lasting durability.

Cummins tested over 300 overhaul kit components to assess the risks of non-genuine parts. The results indicated that no component fully met design standards, highlighting inherent risks from varying materials and manufacturing processes.

Genuine Cummins parts, conversely, enhance equipment reliability, minimize interruption risks, and safeguard the value of both the engine and its electrical system.

Representatives from Cummins DKSH (Vietnam) and Hiep Thanh Engineering Joint Stock Company at the event. Photo: Cummins DKSH (Vietnam)

Beyond parts, the showroom features supplementary products for engine protection and maintenance. For instance, Valvoline Premium Blue, an engine oil developed specifically for Cummins, boosts durability and performance across diverse operating conditions.

Fleetguard, a Cummins brand, offers filtration systems and coolants, protecting engines and optimizing their long-term performance.

"Together, Cummins parts, Valvoline Premium Blue, and Fleetguard form a comprehensive after-sales ecosystem from a single, trusted source," a company representative noted.

In addition to genuine products, the showroom functions as a technical support and after-sales hub for the entire equipment lifecycle. A dedicated technical team, specializing in Cummins solutions, assists customers with maintenance planning, part selection, and equipment care, underscoring the company's commitment to a full partnership with its clients.

The showroom is strategically located on Hoang Cam street (formerly National Highway 1K), Linh Xuan ward, TP HCM. This position, near key industrial corridors connecting TP HCM, Binh Duong, and Dong Nai, provides customers in major manufacturing centers and industrial zones with easy access to genuine products and support services, cutting down on time spent sourcing equipment and replacement parts.

The Dan

Cummins DKSH (Vietnam) Co., Ltd., a joint venture between Cummins Group and DKSH Vietnam Co., Ltd., serves as the authorized distributor for Cummins products across Vietnam.

The company provides a comprehensive range of Cummins products, including engines, power solutions, and parts, alongside after-sales services and technical support. Cummins DKSH (Vietnam) also distributes supplementary products from the Cummins ecosystem, such as Fleetguard filtration and cooling solutions, and Valvoline Premium Blue engine oil.

Leveraging nationwide service capabilities, a factory-trained technical team, and direct access to Cummins technology and resources, Cummins DKSH (Vietnam) empowers businesses to optimize operational performance and enhance the long-term value of their equipment.