This platform, developed as a self-service digital marketplace, aims to build an open banking ecosystem. A key highlight of the new VietinBank Open API Portal is its fully digitized connection process. Businesses and development teams can independently register accounts, declare company information, and receive activation details entirely online through the platform.

The portal also provides an automated Sandbox environment, allowing users to test APIs and experiment with command lines directly in their browser without manual intervention from the bank. This enables businesses to assess integration capabilities before official deployment, thereby reducing implementation time and costs.

Open API Portal's new version integrates many features to help businesses enhance operational efficiency. Photo: VietinBank

Furthermore, standardized technical and operational documentation is presented intuitively, making it easy for technical teams to reference and integrate into existing systems. Each API connection project is centrally managed on the portal, allowing businesses to track implementation progress in real time, eliminating the need for manual communication steps.

Beyond addressing the challenge of technological integration, the VietinBank Open API Portal also helps businesses enhance operational efficiency by automating financial operations. The paperless connection process reduces the manual workload for accounting and finance departments, saving time and optimizing resources.

The platform also suggests API solutions tailored to specific business models, offering businesses greater flexibility in their digital transformation journey and the development of new business models.

To support businesses during implementation, VietinBank has integrated online consultation and technical support features into the portal. Requests are directly connected to a specialized Contact Center system for corporate customers, and customers can evaluate the quality of support on the platform immediately after resolution.

Diverse solutions for various sectors

The Open API Portal is developed with a business-centric approach. The platform currently offers 8 ready-made solution packages for various sectors, including logistics and transportation, manufacturing and distribution, retail and e-commerce, real estate and finance, public services and education, services and tourism, technology companies, and ports and warehousing.

Additionally, the bank has developed an ecosystem of 19 digital products and services that can be directly integrated into a business's ERP system or accounting software. These include domestic transfers, payroll processing, management of identified accounts, VietQR Pay on the MAP platform, balance change notifications via Loa, online foreign currency trading, online disbursement, and automated bill payments. VietinBank states it will continuously update and expand its list of solutions and products to meet the digital transformation needs of businesses.

According to a VietinBank representative, the Open API Portal is integral to the bank's open banking development strategy. By connecting the bank's system with internal management software, businesses can automate certain financial operations, improve cash flow management, and adapt to the rapidly evolving global open banking trend.

Minh Ngoc

Businesses can visit openapi.vietinbank.vn to register an account and experience the platform's features for free, or contact the corporate customer hotline at 1900 558 886 and VietinBank branches or transaction offices nationwide for support.