On 23/1, the Office of the Police Investigation Agency of Hung Yen Provincial Police announced the indictment and temporary detention of Truong Thi Hoai (31, residing in Quang Ninh, currently in Dong Thai Ninh commune, Hung Yen) for using computer networks, telecommunication networks, and electronic devices to appropriate property.
Authorities accused that Hoai, a bank employee, was knowledgeable about credit card management procedures. Due to a lack of money for personal spending, the accused exploited customers' lack of knowledge and trust when they handed over their cards for her to manage.
![]() |
Truong Thi Hoai upon arrest. *Photo: Police provided* |
Hoai accessed the system to check data, then contacted agents and business households with POS machines in various provinces and cities to conduct dummy transactions to withdraw cash. From each credit card, Hoai skimmed between 20 and nearly 60 million VND.
Authorities determined that, up to the time of her arrest, Truong Thi Hoai had appropriated property from 39 victims, totaling over 1.3 billion VND.
Hung Yen Provincial Police advised residents never to hand over credit cards or provide card information (card number, CVV code) to anyone, including bank employees. Cardholders should closely monitor the card-swiping process when making payments at stores and restaurants.
To assist with the expanded investigation, anyone who is a victim of Truong Thi Hoai should immediately contact the Office of the Police Investigation Agency of Hung Yen Provincial Police at 0946.232.868.
Le Tan
